Privacy Notice

Name of the Service Infrastructure Manager
Description of the Service

The EGI Infrastructure Manager (IM) service (hereinafter referred to as: "the service" or "Infrastructure Manager" or "IM") is an open-source service allowing users to deploy complex and customised virtual infrastructures on multiple Cloud back-ends. The IM automates the deployment, configuration, software installation, monitoring and update of virtual infrastructures. It supports a wide variety of public and on-premises Cloud back-ends, thus making user applications Cloud agnostic. In addition, it features DevOps capabilities, based on Ansible to enable the installation and configuration of all the user required applications providing the user with a fully functional infrastructure.

This privacy notice describes how we, the EGI Foundation (hereinafter referred to as "we" or "the Data Controller"), collect and process data by which you can be personally identified ("Personal Data") when you use the service.

Data controller EGI Foundation
Science Park 140
1098 XG
Data Protection Officer EGI Foundation Data Protection Officer
Science Park 140
1098 XG
Jurisdiction and supervisory authority

Jurisdiction: NL, Netherlands

EGI Foundation's lead supervisory authority is the Dutch Data Protection Authority. They can be contacted at

Personal data processed

In addition to any personal data incorporated in notebooks managed by end users using the Notebooks service, the following categories of personal data may be processed by the EGI Foundation as part of providing the aforementioned service:

Identification data:
  • Name
  • Identification number
  • E-mail address
  • IP address
Behavioural data:
  • Technical logs with timestamps
Data allowing conclusions on the personality:
  • Membership information on roles, groups and communities
Purpose of the processing of personal data

The purpose of the collection, processing and use of the personal data mentioned above is:

  • To provide the service functions, i.e. users to manage their notebooks on the resources they can access and allowing administrators to manage the service and the user groups.
  • Identify the users or the administrators accessing the service and track usage of resources for accounting, security management and maintaining service stability and performance.
Legal basis The legal basis for processing personal data is: Legitimate interests pursued by the controller or by a third party according to Art. 6 (1) (f) GDPR.
Third parties to whom personal data is disclosed

Personal data will not be used beyond the original purpose of their acquisition. If a forwarding to third parties should be necessary to answer an inquiry or to carry out a service, the consent of the data subject is considered to have been given when using the respective function or service. In particular, the data you provide to us will not be used for marketing.

For the purpose given in this privacy policy, personal data may be passed to the following third parties:

Within the EU / EEA:
  • UPV-GRyCAP: resource provider, service administrator, sub-contracted data processor.
  • Suppliers supporting the customer: Provision of cloud resources: a comprehensive list of providers contributing to the federation's cloud resources can be found here:
  • The records of your use and technical log files produced by the Service components may be shared, via secured mechanisms, for security incident response purposes with other authorised participants in the academic and research distributed digital infrastructures authorised by EGI Foundation governance, only for the same purposes and only as far as necessary to provide the incident response capability where doing so is likely to assist in the investigation of suspected misuse of Infrastructure resources.
Outside the EU / EEA:
  • Suppliers supporting the customer with the provision of cloud resources, according to the agreement with the customer.

Any data transfer to a third country outside the EU or the EEA only takes place under the conditions contained in Chapter V of the GDPR and in compliance with the provisions of this privacy policy and any related policies adopted by the EGI Federation.

Your rights

You can exercise the following rights at any time by contacting our data protection officer using the contact details provided in the Data Protection Officer section:

  • Information about your data stored with us and their processing
  • Correction of incorrect personal data
  • Deletion of your data stored by us
  • Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations
  • Objection to the processing of your data by us
  • Data portability

You can complain at any time to the supervisory data protection authority (DPA) responsible for you. Your responsible DPA depends on your country and state of residence, of your workplace or of the presumed violation. A list of the supervisory authorities with addresses can be found at

You can contact EGI Foundation's lead supervising authority using the contact details provided in the Jurisdiction and Supervisory Authority section.

Data retention and deletion The records of your use and technical log files produced by the service components will be deleted or anonymised after, at most, 18 months.

We take appropriate technical and organisational measures to ensure data security and the protection against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access.

A comprehensive overview of the technical and organisational measures taken by EGI Foundation can be found at EGI Documentation Database.

Data Protection Code of Conduct

EGI Foundation is conforming to GEANT Code of Conduct and your personal data will be processed in accordance with the Code of Conduct for Service Providers and the EGI-doc-2732-v3: Policy on the Processing of Personal Data.

Acknowledgement This privacy notice is based on the AARC Policy development kit (licensed under CC BY-NC-SA 4.0)